Class Cancellation Policy
For one-to-one courses: If you cannot attend your class, please inform us at least 24 hours beforehand. In this case, we will be able to reschedule the class for you. However, if you cancel within 24 hours of the class, we cannot reschedule and the class will not be refunded. Please do let us know nonetheless.
For small group courses (two-to-one, three-to-one): We cannot reschedule any group classes unless the entire group decides to cancel.
Everyone: If you are more than 15 minutes late to a class, the teacher will be permitted to cancel the class and you will not be refunded.